COMING IN SEPTEMBER 2026
Redesigning Work for Human–AI Agency
This page will introduce a practical framework for redesigning work, decision authority and operating models as AI agents become more capable. Rather than treating Human–AI collaboration as a single pattern, the framework distinguishes different forms of work, different levels of agency and different fluency requirements across executive, managerial and professional roles.
The snapshot below previews how the framework connects four design questions — reinventing the work, understanding its underlying nature, allocating Human–AI agency, and building the role-based fluency required to make the new operating model work.
In September, I will publish the full executive framework across four connected questions:
01 — Reinvent the Work
What should disappear, change or be redesigned when Agentic AI becomes part of the operating model?
02 — Understand the Nature of Work
Why different kinds of work require fundamentally different Human–AI collaboration models — and how seven work archetypes help leaders distinguish them.
03 — Design the Agency
How execution, decision authority, monitoring, escalation and accountability should move between humans and AI agents.
04 — Build Role-Based Agentic AI Fluency
How executives, managers, professionals and control functions need to work differently as AI gains greater agency.
The release will also include an applied insurance case showing how different choices — from Workforce Desire-aligned collaboration to AI Agent Capability-led automation — produce very different workflows, roles, risks and fluency requirements.
One important extension will also be included: how the model changes when AI agency moves beyond digital workflows into Physical AI.
Full framework + practical models coming in September.
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